Imprint/Disclaimer

Imprint | Disclaimer | Cookies | Privacy

This web site, together with its contents (“Site”) is published and maintained by ADELTO Ltd., Unit 7, 21/F, Tower 2, Lippo Centre, 89 Queensway, Admiralty, Hong Kong (“ADELTO” / “we” / “us”). ADELTO may be contacted via postal mail or electronic mail at

postmaster [at] ADELTO [dot] com

When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions of use set forth below. If you do not agree to them, you should not use the Site.

Information on this Site may contain technical inaccuracies or typographical mistakes. Information may be altered or updated at any time without notice. ADELTO may at any time revise these terms and conditions, as well as its service offerings and pricing of such services, by updating this website. By using this Site, you agree to be bound by any such revisions and should periodically visit this Site accordingly.

Use of site

This Site is provided for the personal and non-commercial use in case of non-registered visitors only; in case of registered users, certain commercial (B2B) functions are available after log-in. The purpose of this website is to inform about ADELTO and its services and products. All content included in this site is the property of ADELTO or its content suppliers, and you may not distribute, exchange, modify, reproduce, perform, sell or transmit these materials for any purposes whatsoever, unless you are:

1. A private user, using the materials displayed on our website for private, non-commercial purposes as long as all copyright notices are adhered to, and your use does not portray ADELTO, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive or unlawful manner.
2. A registered commercial user (B2B), using the materials displayed on our website for commercial or promotional purposes. A permission to do so is implicitly granted by ADELTO providing you with a user account. Any content only shown in the registered use area is however excluded from such permission and must be handled confidentially.

In all other cases, you must seek written consent from ADELTO to use the materials displayed on this website. The content is protected by applicable laws and international copyright and trademark laws, and any unauthorized use of any content may violate these.

You are granted a revocable and nonexclusive right to create a hyperlink to this Site as long as the link does not portray ADELTO, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner.

You may not use any ADELTO (or licensed by ADELTO) trademark, logo or other materials as part of the link without express written consent of ADELTO or as provided herein. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed Materials herefrom.

Privacy (other than personal information)

Other than personally identifiable information (for instance, your name, address, contact number, IP or email address), which is covered under the below described ADELTO Privacy Policy, any content you transmit or post to this Site will be considered non-confidential and non-proprietary. ADELTO will have no obligations with respect to such content. You will grant ADELTO and its designees a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display throughout the world in any media the content and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, invasive of privacy, infringing of intellectual property rights, or other material that would violate any law. ADELTO reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content (if any).

Links to other websites

Links to other Internet Sites are provided for your convenience only and the presence of such links does not mean that ADELTO endorses, recommends or represents them in any way. Therefore, ADELTO explicitly distances itself from all such websites. ADELTO does not control and is not responsible for any such sites or their content. ADELTO disclaims all warranties, expressed or implied, as to the accuracy, legality, reliability or validity of any content of such sites. If you choose to access any of these sites, you do so at your own risk. We assume neither liability for damage to software or hardware arising out of accessing those websites, nor do we assume any liability for the contents or the goods offered/purchased through those websites.

Disclaimer of warranties

You expressively understand and agree that your use of this website is at your own sole risk. The information, materials and services provided on or via this Site are provided “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, express or implied, including but not limited to warranties of compliance with applicable laws, merchantability, fitness for a particular purpose, authority, usefulness, timeliness or non-infringement of third party rights including intellectual property rights. ADELTO does not warrant the accuracy or completeness of the materials or services on or via this Site. ADELTO further does not warrant that this website, its servers, or e-mail sent from ADELTO are free of viruses or other harmful components. Any material downloaded or otherwise obtained through the use of this Site is obtained at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results therefrom. Some of the materials provided on this website were provided to us by third parties. We are not able to verify the correctness of any such information and therefore cannot assume any related responsibility.

Proprietary rights

The Site is either the property of ADELTO or made available by permission and is protected by intellectual property (copyright, trademark, patents, etc.) laws, international treaty provisions and other laws (including those concerning privacy and publicity). No user of this Site shall copy, use, reproduce, modify, lease, transmit, loan, distribute, display, reverse engineer, decompile, disassemble or in any way exploit copyrighted or proprietary materials available on the Site or the software or code used in connection with the Site, except as expressly permitted by the respective owner thereof. All trademarks, service marks, and trade names in these websites are the property of their respective owners. Any unauthorized use thereof is strictly prohibited.

Copyright, Trademark

The ADELTO trademarks and ADELTO logos used and displayed on this website, whether registered by ADELTO or its related company/companies, or otherwise, are the exclusive intellectual property of ADELTO or exclusively licensed to ADELTO, unless otherwise stated. Nothing on this Site grants, by implication or otherwise, any license or right to use any trademark, without ADELTO’s authorization in writing. The name and trademarks of ADELTO or any such name and mark exclusively licensed to ADELTO, including logos, may not be used in any way except as provided herein, including in advertising or publicity, without ADELTO’s prior written permission. You are not authorized to use any ADELTO trademark or logo as a hyperlink to this Site unless with ADELTO’s prior written permission. All rights not expressly granted herein are reserved.

The pictures or photographs of persons used on our website are being used with the explicit permission of such persons. Any additional use of these pictures may violate publicity, personal and copyright right of the depicted person. It also may be in conflict with legal reproduction rights.

Limitation of liability

Under no circumstances shall ADELTO be liable for any direct, indirect, foreseen or unforeseen, incidental, consequential, punitive or special damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use of, or errors or omissions in the contents or functions of this Site, even if ADELTO or an authorized representative thereof has been advised of the possibility of such damages. If your use of the materials, information or services from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

In jurisdictions which prohibit the exclusion or limitation of certain liabilities, ADELTO’s liability in those jurisdictions shall be limited to the fullest extent permitted by law.

Indemnification

You agree to defend, indemnify and hold harmless ADELTO, its officers, directors, employees, affiliates, partners, subsidiaries and agents, third parties and service providers acting on ADELTO’s behalf (“Indemnified Parties”) from and against any and all claims, actions, losses, demands and liability costs and expenses (including without limitation reasonable legal and accounting fees), arising from:

1. Your use of this Web Site or its services or content
2. Your breach of this Site’s Terms and Conditions of Use and Copyright Notice or Privacy Policy as posted on this Site and as modified from time to time
3. Any information submitted, posted, or otherwise provided by you through this Site
4. Any dispute or litigation between an Indemnified Party and a third party caused by your actions
5. Your negligence or violation or alleged violations of any rights of another, based on your use of this Site, its services or content.

ADELTO, at your expense and ADELTO’s discretion, may provide notice to you of ADELTO’s election to assist you in defending any such claim, suit or proceeding, but doing so will not excuse you from your indemnity obligations. You agree to pay reasonable lawyer and expert witness fees and costs incurred by ADELTO or its agents or service providers in enforcing this provision.

Products and Services

Our products or services may be distributed through authorized dealers and/or distributors. Distributors and dealers are not agents of ADELTO and have absolutely no authority to bind ADELTO by any express or implied undertaking or representation.
This shall be regarded merely as an information tool and creates no offer whatsoever for completing a sales contract. We reserve the right to technical and visual modifications of the products and price lists and availability information contained herein as well as print discrepancies, availability dates and errors. Prior to entering a sales contract, whether through this Site or by other means, you are encouraged to reconfirm all specification relevant to your purchase decision with the party you purchase an item from. .

All the prices for finished goods listed on this website refer to the noncommittal manufacturer suggested retail price (MSRP), unless stated otherwise.

All disputes are to be submitted for settlement by final and binding arbitration. Judgment on the award rendered by the arbitrator may be entered by a court of competent jurisdiction. Arbitration will be conducted by a single arbitrator. You understand and acknowledge that you are giving up the right to have any dispute regarding this agreement heard by a jury and determined by a court of law.

If any provision (or part thereof), including this dispute provision is determined by a court or arbitrator to be inapplicable or invalid, you agree that the remainder shall still be given full force and effect so as to retain the maximum application of the objective intent of the provision.

Website Cookie Policy

Cookies are files or pieces of information that may be stored in your computer’s hard disk drive when you visit a web site. We use cookies as a tool to allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services. This information is not collected in connection to a specific person; it is evaluated purely for statistical purposes. We use only the minimum website cookies needed to facilitate its operation. We don’t use cookies to collect or store your personal information or track you once you leave our website. We don’t have any third-party advertisements on our website. We use the following cookie types:

Session cookie

This is a unique identifier that is used to differentiate you from other visitors during your time on our website and allow you to stay logged in as you move between pages of the website. This cookie is temporary and is deleted automatically when you close your browser.

Persistent cookie

If you choose to stay logged in, we store a separate persistent cookie that will remain after you close your browser. This is a unique identifier that allows us to automatically log you back in next time you visit the site. The default is not to set this cookie, you can choose not to set this cookie when you log in to our website.

Third party cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The collected and stored by Google is covered by their privacy policy (https://policies.google.com). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Most browsers initially set to accept cookies. If you do not wish to accept cookies, you can set your computer to refuse cookies or to alert you when cookies are being stored. If you refuse to use cookies, our ability to provide you with personalized services would be limited. Please refer to your browser instructions or “help” screen to learn more about these functions.

ADELTO Privacy Policy

ADELTO (“we”) is committed to respecting your privacy and protecting your personal data, as well as being completely transparent regarding the data we collect and what we do with it.

This policy (together with other general  terms and conditions and any other documents referred to) sets out the basis on how personal data which ADELTO collects from you, or that you provide to ADELTO, will be kept and processed, and possibly shared.  It applies to all the personal data we collect, use and process as part of your relationship with ADELTO as a customer or potential customer. By visiting this Site you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), the data controller is ADELTO Ltd., Unit 7, 21/F, Tower 2, Lippo Centre, 89 Queensway, Admiralty, Hong Kong (“ADELTO” or “we”).

All service providers, like email marketing contractors, web hosting providers, payment processors, freight forwarders, technical service providers etc., will also individually be data controllers. You can access the privacy policy of these providers by contacting them directly. ADELTO will disclose any service provider’s information applicable to your specific circumstances on demand.

Data collected and processed by ADELTO will be stored and processed in accordance and compliance with the provisions of the GDPR, meaning:

1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Provided to you in full on demand to give you full control of your own information.
7. Kept securely.

Without affecting your rights under applicable legislation, the aforementioned information and the Privacy Policy are not contractual or part of your contract with us.

 

The definition of personal data

Personal data means all data that identifies you or that could be used to identify you, such as your name, contact details, IP location and purchase history. It may also include information on how you use our website and mobile apps. It might as well include professional information like the company you work for, which position you hold and what the company’s contact and commercial details are.

Data we collect and process

We will collect and process the following data about you, and explain the legal basis according to EU and local data protection laws as set forth below:

1. Information you give us. When enquiring about products, signing up for a newsletter, visiting our premises or trade show presences, expediting a purchase with ADELTO, or applying for a job at ADELTO, we will collect your contact information, which includes name, address, email address, website, phone number, fax number, company name/address, professional position, company business portfolio and possibly payment information, as well as applicable logistics information. ADELTO will consolidate all available purchase, delivery and contract data for purposes of delivery arrangements, warranty provision and accountancy compliance requirements. In case of job applications, ADELTO will file all provided information for the purpose of candidate selection.

The legal basis for this collection and processing is the performance of a contract between you and ADELTO and/or taking steps, at your request, to potentially enter into such a contract. In certain cases, it may also be the protection of vital customer interests, like provision of warranty.

2. Information we receive from 3^rd parties for which you have provided explicit or implicit consent to publication and/or sharing. This includes trade show visits to applicable trade shows of ADELTO’s scope of business where the trade show organizer has received consent for publication of your data, or printed/online trade publications applicable to ADELTO’s scope of business who have obtained your consent for publication of your data. ADELTO may collect your contact information, which includes name, address, email address, website, phone number, fax number, company name, professional position, company business portfolio.

The legal basis for this processing is our legitimate interest as a manufacturer to conduct and improve our business by providing information about products and services to potential ongoing customers. As such, storage and processing is strictly limited to data of B2B contacts, of which we have assessed by reasonable review that an ongoing interest in the information provided by ADELTO can be assumed and that no negative impact on the contact will occur.

3. Information we collect about you with regard to each of your visits to our Site. We will automatically collect the following information: (a) Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information if any, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. (b) Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services; specifically to identify the country in which the website or app is accessed, which will enable us to offer more relevant contents and use the right language if available.

4. If you contact us, we keep a record of that correspondence, for the purposes of communicating with you and record-keeping.

The legal basis for this processing is our legitimate interests, namely being able to contact you and keep our records up to date.

5. If none of the above applies, we may collect and process your personal data when you have specifically given your consent. If the basis for processing your personal data is your consent, you may revoke it at any time by writing to our Data Protection Officer: ADELTO Ltd., Data Protection Officer, Unit 7, 21/F, Tower 2, Lippo Centre, 89 Queensway, Admiralty, Hong Kong.

This data will be collectively referred to as “Personal Data”.

If the processing of your data is protected by any other law, the legal basis for this processing could be different to the list above, and in those circumstances the basis would be your consent in all cases.

 

Collection of “sensitive personal data”

Certain personal data categories, such as race, ethnicity, religion, health, sexual orientation and biometric data, fall into a special data category and require additional protection under the EU data protection law, and are known as “sensitive personal data”. We do not collect such data unless it is implicit with location data.

The use and purpose of the collected data

1. To help us identify you and the accounts and/or contracts you hold with ADELTO.
2. To process any purchase, payment, warranty or service claim (“customer care”). Please note that even if you opt-out from marketing communications, we may still store and process your data for said purpose.
3. To comply with legal requirements that apply to ADELTO as an enterprise (such as accounting records, fraud control, etc.). Please note that even if you opt-out from marketing communications, we may still store and process your data for said purpose.
4. To carry out marketing activities and keep you informed on ADELTO’s products and services, similar to those that you have already purchased, enquired about or declared public interest in by commercial activity. We may send you information on our products and services by email, text or fax.
5. To analyse data and conduct market studies. We will analyse the way in which customers use our sales channels, products and services, and how they react to marketing campaigns, in order to better know how to improve the products and services we offer and encourage customers to use our entire range of products and services.
6. To adapt the content and improve the relevance and usability of our websites, apps, emails and other communications to ensure that they are of interest to you as much as possible.
7. We may combine anonymous data from client-provider relationships with third parties (e.g. Google or Facebook) so that both companies can get to know more about user behaviour like other visited websites.

If you would like to change your communication preferences to opt in or out of receiving specific communications, contact is at dpo [at] adelto [dot] com. We will respect your decision regarding which communications you wish to receive and the way you want to receive them. Furthermore, all the marketing communications you receive by email will include an “unsubscribe” option so you can opt out at any time.

Sharing of personal data

We may share your personal data with the other companies in our group, namely with ADELTO Technologies Ltd., Unit 2 Springfield Road, Springfield Industrial Estate, Burnham-on-Crouch, Essex CM08UA, England. These companies adopt the same privacy policy as set forth herewith.

We may also give your personal data to the following third parties, for the purposes described below:

1. External service suppliers that we hire to provide services, like carrying out marketing initiatives or conducting surveys with customers on our behalf.
2. Third parties to which we give data on the use of the website (but not personal data) so they know you have visited our websites. This refers for example to cookies and other ways of collecting website data.

Only for contract-related issues:

1. Repair service providers, to provide you with maintenance or service work after a purchase
2. Freight forwarders, to provide you with delivery services
3. Payment processing providers, to process you payments if you have elected a payment method requiring to do so

Only upon justified requests:

1. Credit reporting agencies and fraud control service providers
2. Third parties, like the police and regulatory authorities, to protect our rights, property, or the safety of our customers, employees and assets.
3. Third parties like lawyer firms and courts, to demand compliance or the application of a contract with you.

We do not sell your personal data to third parties nor do we exchange data with other third parties than the ones defined above.

Storage location of personal data, transfer to outside the EEA

All data we keep about you is stored in either of the following locations:

1. Our on-site computing systems in Asia, namely in China and Hong Kong.
2. On-site computing systems inside the European Economic Area (‘EEA’) of other companies in our group, namely ADELTO Technologies Ltd., Unit 2 Springfield Road, Springfield Industrial Estate, Burnham-on-Crouch, Essex CM08UA, England. These companies adopt the same privacy policy as set forth herewith.
3. Off-site computing systems of our service providers outside of the European Economic Area (‘EEA’). This only refers to computing systems operated by non-EEA providers of cloud business software and payment processing systems and hence is strictly limited to contract-related data.
4. Off-site computing systems of our service providers inside the European Economic Area (‘EEA’). This only refers to email marketing campaign data.

Your data will hence possibly be sent to the above specified locations and be processed by staff operating in such location who work for us or for one of our service providers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support or marketing services. By submitting your personal data, you agree to this transfer, storing or processing.

ADELTO will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where your personal data is transferred outside of the EEA, we will ensure that either (a) the European commission has made an “adequacy decision” with respect to the data protection laws of the country to which it is transferred, or (b) we have entered into a suitable data processing agreement with the third party situated in that country to ensure the adequate protection of your data in compliance with the GDPR, or (c) we have otherwise obtained sufficient assurance that the third party situated in that country ensures adequate protection of your data in compliance with the GDPR.

Data protection and security

We securely store information in our systems and are committed to keeping your data secure. Our security measures include:

1. Security policies that limit employees access to only the information they need for their role.
2. Data integrity checks and regular backups
3. Training and security policies for our employees
4. Protection of our internal network
5. Security measures protecting our premises

Wherever we do not store your data on-site, we strive to select service providers abiding by the same or higher standards.

Your own data protection duties

Where we have given you (or where you have chosen) a password and /or user name which enables you to access certain parts of our site, You are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Be careful and take precautions against online fraud and phishing, by being attentive to fake messages asking to enter or confirm confidential details or passwords on a cloned or fake website.

Data storage duration

We will retain your information for as long as needed to provide you with the Services or as long as needed to fulfil the purpose for which the Personal Data was originally collected. We may also be required to retain certain information by law and/or for legitimate business purposes (for example, VAT records).

We will actively check the data that we hold and delete it securely after the applicable prescription period in each case. In some cases we will anonymise the data when there is no legal need to keep it, or any other need relating to the business or the customer.

Your rights and how to exercise them

You may instruct us to provide you with any personal data we hold about you, provided your request is not found to be unfounded or excessive, in which case a charge may apply. We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.

The rights you have under the GDPR are:

1. The right to access: You have the right to ask us to confirm whether or not we process your personal data and, to have access to the personal data, and any additional information. That additional information includes the purposes for which we process your data, the categories of personal data we hold and the recipients of that personal data. You may request a copy of your personal data.
2. The right to rectification: If we hold any inaccurate personal data about you, you have the right to have these inaccuracies rectified. Where necessary for the purposes of the processing, you also have the right to have any incomplete personal data about you completed.
3. The right to erasure: In certain circumstances you have the right to have personal data that we hold about you erased. This will be done without undue delay. These circumstances include the following: it is no longer necessary for us to hold those personal data in relation to the purposes for which they were originally collected or otherwise processed; you withdraw your consent to any processing which requires consent; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure, including where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for establishing, exercising or defending legal claims.
4. The right to restrict processing: In certain circumstances you have the right for the processing of your personal data to be restricted. This is the case where: you do not think that the personal data we hold about you is accurate; your data is being processed unlawfully, but you do not want your data to be erased; it is no longer necessary for us to hold your personal data for the purposes of our processing, but you still require that Personal Data in relation to a legal claim; and you have objected to processing, and are waiting for that objection to be verified. Where processing has been restricted for one of these reasons, we may continue to store your personal data. However, We will only process it for other reasons: with your consent; in relation to a legal claim; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
5. The right to object to processing: You can object to us processing your personal data on grounds relating to your particular situation, but only as far as our legal basis for the processing is that it is necessary for: the performance of a task carried out in the public interest, or in the exercise of any official authority vested in us; or the purposes of our legitimate interests or those of a third party. If you make an objection, we will stop processing your personal information unless We are able to: demonstrate compelling legitimate grounds for the processing, and that these legitimate grounds override your interests, rights and freedoms; or the processing is in relation to a legal claim.
6. The right to data portability: You have the right to request that your personal data be moved, copied or transferred from one database, storage or IT environment to another.
7. The right to complain to a supervisory authority: If You think that our processing of your personal data infringes data protection laws, you can lodge a complaint with a supervisory authority responsible for data protection. You may do this in the EU member state of your habitual residence, Your place of work or the place of the alleged infringement.
8. The right to withdraw consent: To the extent that the legal basis we are relying on for processing your personal data is consent, you are entitled to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
9. The right to object to direct marketing: You can choose whether we process your personal data for direct marketing purposes. If you do not want us to process your personal data for direct marketing purposes, we will not process your personal data for this purpose. You can exercise your right to prevent such processing by the opt-out option in any direct marketing campaign, or by informing us in writing.

For any communication related to the above, contact us in writing to in the first instance so we can attempt to resolve any issues you may have. Your enquiry must contain the following information:

1. Your name and postal address
2. Data subject to your request
3. A photocopy of your passport or national ID card, so that we can check your identity and make sure that a third party is not fraudulently exercising your rights.
4. Your signature and date of the request

Address your enquiry by mail or email to:

Data Protection Officer (DPO)
ADELTO Ltd., Unit 7, 21/F, Tower 2, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
dpo [at] adelto [dot] com